Help Center

1117bet FAQ — All Your Questions Answered Here

Whether you have questions about registration, login, deposits, withdrawals, bonuses, gaming, or security, you will find the answers here. If not, our support team is always available.

6
Topic Categories
30+
Detailed Answers
24/7
Live Support
In Bengali
Full Support

Most Frequently Asked Questions

Top Questions Asked by 1117bet Users

Q1

How long does it take to register at 1117bet?

Q2

How soon will my deposit appear in my account?

Q3

How long do withdrawals take?

Q4

How do I claim my welcome bonus?

Q5

What should I do if I forget my password?

Q6

Where can I download the mobile app?

Browse the detailed FAQ sections below — you will find answers to everything.

What can we help you with?

Browse FAQ sections by topic

Registration & Account

Answers to all your questions about opening an account, updating your information, KYC verification, and account management.

Deposits & Withdrawals

Answers on payment methods, processing times, minimum amounts, and resolving transaction issues.

Bonuses & Promotions

Details about welcome bonuses, cashback, free bets, and promotional offers.

Gaming & Betting

Q&A on Sports Betting, casino games, Live Casino, and Bingo.

Security & Privacy

Q&A covering passwords, two-factor authentication, account security, and data privacy.

Mobile App & Technology

Answers about Android and iOS app installation, technical issues, and device compatibility.

Registration & Account

Account Creation & Management

To register, you will need: an active mobile number (for OTP verification), an email address, your full name, and your date of birth. Registration is completely free. KYC verification using your national ID will be required before your first withdrawal. For more details, visit the Registration page here.

Registration typically takes just 3 to 5 minutes. The OTP is delivered to your mobile instantly, and your account is activated as soon as verification is complete. Note that KYC verification requires you to submit your ID information separately, which is processed within 24 hours.

No. Only one account is allowed per mobile number and email address. If a single person registers multiple accounts, all accounts may be suspended and any balance held may be forfeited. This is a violation of our Terms & Conditions terms and conditions.

Some details can be updated on your own, such as your password and contact information. To change your name or date of birth, you will need to submit a request to the support team through KYC verification. Certain changes require verification for security purposes.

There are two ways to close your account. First, use self-exclusion to take a temporary or long-term break. Second, contact our support team to request permanent account closure. Make sure to withdraw your balance before closing. Learn more Responsible Gaming page You'll receive it.

Bonuses & Promotions

Questions About Offers & Rewards

After your first deposit following registration, the welcome bonus is automatically credited to your account. A specific wagering requirement must be met to use the bonus. The bonus is not counted as cash — winnings only become withdrawable after the bonus has been wagered.

Bonus validity periods vary by type. Welcome bonuses generally must be used within 7 to 30 days. Reload bonuses and free bets are typically valid for up to 7 days. Any unused bonus expires automatically once the validity period ends. Each offer's terms will specify the exact expiry date.

VIP points are earned automatically with every bet you place at 1117bet. The more you wager, the more points you earn. Accumulate points to climb VIP tiers and unlock exclusive bonuses, faster withdrawals, and a dedicated account manager. Learn more VIP page available.

Yes. 1117bet has a referral program. When someone registers and makes a deposit using your referral code, you earn a bonus. Full details on the referral bonus can be found in the Promotions section, or you can ask our support team.

Security & Privacy

Account Security & Data Privacy

Yes. 1117bet uses 256-bit SSL encryption technology. Your personal information, password, and financial transactions are fully protected at the highest security standard. We never sell your data to third parties. Our Privacy Policy Read more.

On the login page Go to the login page and click "Forgot Password?". An OTP will be sent to your registered mobile number. Use it to set a new password. If you run into any issues, contact our support team.

Change your password immediately and notify our support team. We will investigate your account promptly and take steps to secure it. Reporting suspicious activity allows our security team to act right away.

Deposits & Withdrawals

Payment & Transaction FAQs

1117bet supports deposits via mobile banking, bank transfer, and electronic wallets, among other methods. Log in to your account and visit the Cashier section to see all available options. Minimum deposit amounts may vary depending on the method.

Deposits are usually instant — funds are added to your account within 2 to 15 minutes in most cases. Bank transfers may take a little longer, up to 24 hours. If your deposit hasn't arrived after that, take a screenshot of the transaction and contact our support team.

Withdrawals for KYC-verified accounts are typically processed within 1 to 24 hours. VIP members receive priority processing. KYC verification is mandatory for your first withdrawal. Minimum and maximum withdrawal limits apply.

1117bet does not charge any withdrawal fees. However, your payment provider or bank may apply their own charges. Please review the terms of your chosen payment method before withdrawing. You can submit a withdrawal request once the minimum amount requirement is met.

Gather your transaction details and screenshots and send them to our support team. An investigation typically begins within 4 hours. For urgent matters, reach us directly via Live Chat — we're available 24/7.

Gaming & Betting

Sports, Casino & Games

You can bet on more than 20 sports, including cricket, football, tennis, badminton, basketball, and e-sports. Live match betting, pre-match betting, and a wide range of betting markets are all available. Learn more On the Sports page here.

Live Casino features real dealers hosting Baccarat, Blackjack, Roulette, Sic Bo, and much more. Enjoy the full casino experience from home with HD video streaming. On the Live Casino page View all games.

Bingo is a number-based game where you match specific numbers on your card. Buy a ticket, wait for the game to begin, and mark off numbers as they are called. Complete the first line to win. On the Bingo page Learn more.

The minimum bet amount varies by game and betting market. In general, the minimum for Sports Betting is kept quite low so that everyone can participate. You can check the minimum and maximum bet for any specific game before placing your wager.

Mobile App & Technology

App Download & Technical Issues

The 1117bet mobile app is available for both Android and iOS. Visit our Download Page to download directly. Android users can download the APK file, while iOS users can install the app from the App Store.

To install the APK on Android, go to Settings and enable "Install from unknown sources." If the page won't load or the app isn't working, clear your browser cache and try again. If the problem persists, contact support with your device model and operating system details.

Both offer the same core features. However, the app comes with a few extras — push notifications, biometric login, faster loading, and exclusive app-only offers. It is also better suited for users with slower internet connections. That said, the website provides a fully mobile-optimized experience as well.

Still haven't found your answer?

Our support team is always ready to help

Live Chat

Click the icon at the bottom right of the site to get instant help in Bengali.

Online 24/7
Email Support

For detailed enquiries, send us an email. We typically respond within 4–12 hours.

Help Center

Refer to our documentation for terms and conditions and our privacy policy.

Live Chat is the fastest way to get help. Our Bengali-speaking team is available at all times.

🎯

Ready? Let's get started!

Made up your mind after reading the FAQ? Join 1117bet now — registration is free and bonuses are instant.

বাংলা